shipping - Bird's Bonsai
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Shipping & Returns

We guarantee your tree will arrive healthy. We offer fast, secure flat rate shipping.

Shipping Policy
  • We ship flat rate via Fed Ex or UPS. Shipping time is generally two days for locations east of the Mississippi and 5 days for areas west.
  • Next day or expedited shipping is available upon request
  • Trees are generally packed and shipped within  1-5 days of ordering, however shipments may be delayed to ensure your live tree arrives healthy
  • Orders placed Thursday or later will be shipped the following Monday to prevent carrier’s weekend layovers
  • We do not ship to PO Boxes
  • We currently only ship within the contiguous United States
Return Policy and Satisfaction Guarantee

We guarantee your tree will arrive safely and healthy or you get your money back. If your tree dies within 30 days, we will give you a full refund provided you followed our basic care instructions. If your plant arrived damaged, please respond lettings us know within 7 days of receiving your order.